History
The Training and Development Unit was created in 2013 to facilitate learning experiences through tailored, cutting-edge programs. Learning is facilitated by business educators who are passionate about developing others and who use methods that appeal to diverse needs. The Training and Development Unit continuously tunes in to the external environment and introduces learning that matches organisational and individual competencies with change and customer demands.
A Competency Framework has been developed to assist officers to understand the key skills that apply to their work in TCI Public Service,. This not only guides training and development but is used in the Performance Appraisal System.
TCIG's philosophy is to enable learning programs that build competencies for enhanced job performance and career success. Effective learning experiences must match participants’ needs and be enjoyable yet challenging. TCIG believes that learning is a way of life and it secures our future in an ever-changing environment and is therefore, on-going. Through its programming Human Resources Management Directorate promotes the culture that everyone must learn and re-learn to remain relevant in the 21st Century.
Programmes are customised through diverse learning methodologies that are reflective of adult learning principles, include properly designed materials; and are led by experts who are passionate about learning and developing others. The HRMD offers classroom experiences and self-directed learning opportunities to support the needs of busy officers.
The goal is to ensure that TCIG staff are knowledge and competencies are developed and transferred into the workplace. The programmes are designed to balance key learning principles with practical activities and designed to ensure the application of higher learning levels to the work environment after participants have been exposed to the practical learning sessions.
Mission
The Public Service exists to serve the people of the Turks and Caicos Islands. It does this by providing efficient services to the public on behalf of the Government and by providing impartial and accurate advice to Government for the formulation of policies. The Public Service is responsive to Government in implementing the Government’s policies and programmes, and will maintain the highest ethical standards.
Vision
A well structured, properly resourced and professional service that is respected and balances both traditional and modern practices, with a culture of impartiality and integrity.
High Quality Service to Clients
Providing sound advice to Ministers in the development of policies; managing resources to ensure the provision of excellent customer service to the public.
Impartiality
Acting solely according to the merits of the case and serving governments of different political parties equally well regardless of personal political beliefs.
Accountability
Being responsible for one’s actions.
Professionalism
Conducting oneself by portraying high standards, good character and exhibiting high ethical behaviour in the performance of duties.
Ethical
Able to make sound judgment based on the accepted principles of what is right from wrong.
Transparency
Easily able to stand up against scrutiny and prevail.
Honesty
Being truthful, open and incorrupt and using resources only for the authorized public purposes for which they are provided.
Integrity
Putting the obligations of public service above personal interest.
